Terms & Conditions


This website, www.mimiandlula.com, is operated by Mimi & Lula Limited ("Mimi & Lula") and references to "we", "us" and "our" shall be deemed to be references to Mimi & Lula. References to "you" and "your" shall be deemed to be references to any person placing an order via this website.



Discount codes and promotions cannot be used in conjunction with any other offer. During our sales our products are already discounted so your promotion or shopping code will not be valid when purchasing sale items. The offer is subject to availability on full priced items only.


Email offers are valid on the website only via Mimi & Lula emails and purchase goods from the Mimi & Lula website. One offer per customer. The order must be placed by the date noted in the email. The offer is subject to availability on full priced items only. Offer cannot be used in conjunction with any other offer or discount. Offer is subject to availability and while stocks last.


Mobile terms of service:

Last updated: April 28, 2023

The Mimi & Lula Limited mobile message service (the "Service") is operated by Mimi & Lula Limited (“Mimi & Lula Limited”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Mimi & Lula Limited’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mimi & Lula Limited through your wireless provider to the mobile number you provided, even if your mobile number is registered on any Do Not Call lists. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mimi & Lula Limited. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to MimiLula or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mimi & Lula Limited mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance email customerservice@mimiandlula.co.uk

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.



You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site. You warrant that all details you provide to Mimi & Lula for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the payment card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

By placing an order via this website you are making an offer to Mimi & Lula to purchase the goods detailed in your order according to the terms described in your order. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us by email at customerservice@mimiandlula.co.uk or by mail using the address given below.

Once you have placed an order we will send you a confirmation that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Mimi & Lula for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Your payment card account will be authorised when your order is placed and processed, but you will not be charged for the value of the goods until the point that they are dispatched to you. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our Delivery and Returns pages.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.


We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.


We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item(s) will be out of stock and if this is the case this will be highlighted on the website.

Our merchandise available for sale will change on a frequent basis. We reserve the right to make changes in our merchandise without notice. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can. If you cannot find an item you saw on a previous visit, please notify our Customer Service team and we will let you know whether we can find the item for you. If we do not have stock to deliver the goods you have ordered our Customer Service team will contact you. We will not charge your credit or debit card until your order is in stock and ready to be shipped.


If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be happy to offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. For further details please read our Delivery and Returns pages 


All prices quoted on this website are accurate at the time of publication, are quoted in GBP Sterling, and are non-inclusive of any local sales taxes. The price of any item is not guaranteed until the item has been shipped to you.


If your order is being dispatched to a destination outside the United Kingdom, you may be liable to pay local sales tax and/or import duties on arrival, however you may also be given the option to prepay these at checkout. You will be responsible for the payment of any customs or import duties levied against orders sent outside of the United Kingdom.

Mimi & Lula will charge for your orders in your local currency. If you are purchasing outside of the United Kingdom, you may be liable to pay transaction fees to your card provider. You will be responsible for any card payment fees levied by your card provider. Please check with your card provider for details before placing your order.


Mimi & Lula does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Mimi & Lula nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Mimi & Lula or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Mimi & Lula Limited and any other associated company of Mimi & Lula Limited as if references to Mimi & Lula included references to each such associated company.

While Mimi & Lula uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Mimi & Lula will not be responsible for any errors or omissions or for the results arising from the use of such information. While Mimi & Lula takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Mimi & Lula will not be responsible nor liable for your use of any other websites which you may access via links within this website. Mimi & Lula does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Mimi & Lula. The entire liability of Mimi & Lula under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Mimi & Lula will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Mimi & Lula may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Mimi & Lula.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.


The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Mimi & Lula Limited or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Mimi & Lula Limited; and

Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.


These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.


These terms & conditions refer to Gift Cards and e-Cards (known collectively as "Gift Card/s"). The terms and conditions do not affect your statutory rights.

1. E-Gift Cards can be purchased online at our Mimi & Lula website mimiandlula.com for UK customers only.

2. E-Gift Cards can be purchased with a minimum value of £10 and have a maximum value limit of £100.

3. Promotion codes, discounts and offers cannot be used to purchase Gift Cards, unless expressly indicated.

4. E-Gift Cards are redeemable online at mimiandlula.com (subject to the website terms and conditions). They are not valid for use in other stockists of Mimi & Lula. At certain times exclusions may apply where an E-Gift Card cannot be used to make a particular purchase. Mimi & Lula reserves the right to amend these exclusions at any time.

5. A maximum of 5 Gift Cards can be used as payment for each purchase online.

6. E-cards will be emailed to the recipient address provided to us when the order is placed.

7. When you use your E-Gift Card, the amount of your purchase will be deducted from the balance of the card. Change will not be given. Any balance on a E-Gift Card can be used as full or part payment on a future purchase. Any balance remaining will be shown in £ GBP.

8. E-Gift Cards cannot be used to purchase another E-Gift Card.

9. E-Gift Cards cannot be exchanged or redeemed for cash, and refunds will not be given for the purchase of an E-Gift Card. Refunds of items purchased with a E-Gift Card are subject to the Mimi & Lula Returns Policy, available here. This does not affect your statutory rights.

10. E-Gift Cards are valid for 24 months from the date of purchase. Any remaining balance left on the E-Gift Card after the expiry of the validity period will be cancelled and the E-Gift Card will become invalid and no longer available for use.

12. Mimi & Lula cannot be held responsible for the unauthorised use of your E-Gift Card where the E-Gift Card code has become known to another party. Replacement E-Gift Cards will be emailed to the original recipient address provided to us when the original order was placed.

13. Mimi & Lula reserves the right to update and change these terms and conditions at any time. This does not affect your statutory rights. Purchase or use of our E-Gift Cards constitutes acceptance of our Terms and Conditions. Your E-Gift Card is the property of Mimi & Lula who reserves the right to cancel the Gift Card in situations where it is deemed necessary.

14. These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts.

15. E-Gift Cards are issued by Mimi & Lula Ltd. Registered office: 10 Lankaster Gardens, East Finchley, London, United Kingdom, N2 9AJ. Registered number: 10576488.

16. E-Gift Cards are normally sent within two hours pending the normal fraud checks. If for any reason you E-Gift Card does not arrive please contact our customer care team on info@mimiandlula.co.uk.


Business Address

Mimi & Lula Limited,
10 Lankaster Gardens
N2 9AJ
United Kingdom

Company Registration Number 10576488.

Registered for VAT Number 261316332