CAREERS

MIMI & LULA is a stylish and playful kids accessories brand. We design fun and quirky accessories that are designed in London and sold through our website and around the world in 69 countries, including top retailers such as Selfridges, and Nordstrom. We are a dedicated and passionate team of 10 that put our values of creativity, hard work and fun at the heart of everything we do.

Customer Service and Admin Assistant
Location: Remote (Work from Home)
Hours: Flexible, ideal for working around school hours. Minimum 20 hours per week, with the possibility of more (hours to be taken during normal working day).

About the Role
We’re looking for a proactive and organised Customer Service and Admin Assistant to join our dynamic team. This flexible, remote role is perfect for someone who needs a schedule that fits around school hours.

Key Responsibilities:

  • Provide customer service by responding to queries via email and social media platforms.
  • Support various administrative tasks across wholesale, merchandising, and marketing.
  • Collaborate with the team to ensure smooth day-to-day operations.

We’re seeking someone who:

  • Is proactive, reliable, and highly organised.
  • Has excellent written and verbal communication skills.
  • Has solid experience in administrative or customer service roles.
  • Can work independently and manage time effectively.
  • Is tech-savvy and proficient with tools such as Microsoft Office and Gmail.
  • Has the ability and enthusiasm to learn and adapt to in-house IT business systems.

Why Join Us?

  • Flexible working hours tailored to your lifestyle.
  • Be part of a creative, supportive, and growing team.
  • The chance to work with an exciting and award-winning kids' accessories brand.

Benefits:

  • Generous staff discount on our beautiful products.
  • Pension scheme.
  • Generous holiday allowance.

How to Apply
If this sounds like the perfect role for you, we’d love to hear from you! Please send your CV and a short cover letter explaining why you’d be a great fit for this position to info@mimiandlula.co.uk.

Love Tash & Nic xx