Terms & Conditions

THE WEBSITE, MIMI & LULA AND YOU

This website, www.mimiandlula.com, is operated by Mimi & Lula Limited ("Mimi & Lula") and references to "we", "us" and "our" shall be deemed to be references to Mimi & Lula. References to "you" and "your" shall be deemed to be references to any person placing an order via this website.

OFFER TERMS AND CONDITIONS

PROMOTION CODES

Discount codes and promotions cannot be used in conjunction with any other offer. During our sales our products are already discounted so your promotion or shopping code will not be valid when purchasing sale items. The offer is subject to availability on full priced items only.

EMAILS

Email offers are valid on the website only via Mimi & Lula emails and purchase goods from the Mimi & Lula website. One offer per customer. The order must be placed by the date noted in the email. The offer is subject to availability on full priced items only. Offer cannot be used in conjunction with any other offer or discount. Offer is subject to availability and while stocks last.

GENERAL TERMS AND CONDITIONS

PLACING AN ORDER

You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site. You warrant that all details you provide to Mimi & Lula for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the payment card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

By placing an order via this website you are making an offer to Mimi & Lula to purchase the goods detailed in your order according to the terms described in your order. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us by email at [email protected] or by mail using the address given below.

Once you have placed an order we will send you a confirmation that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Mimi & Lula for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Your payment card account will be authorised when your order is placed and processed, but you will not be charged for the value of the goods until the point that they are dispatched to you. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our Delivery and Returns pages.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

STOCK AVAILABILITY

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item(s) will be out of stock and if this is the case this will be highlighted on the website.

Our merchandise available for sale will change on a frequent basis. We reserve the right to make changes in our merchandise without notice. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can. If you cannot find an item you saw on a previous visit, please notify our Customer Service team and we will let you know whether we can find the item for you. If we do not have stock to deliver the goods you have ordered our Customer Service team will contact you. We will not charge your credit or debit card until your order is in stock and ready to be shipped.

RETURNS POLICY

If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be happy to offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. For further details please read our Delivery and Returns pages 

PRICES

All prices quoted on this website are accurate at the time of publication, are quoted in GBP Sterling, and are non-inclusive of any local sales taxes. The price of any item is not guaranteed until the item has been shipped to you.

SALES TAX AND CUSTOMERS FEES

If your order is being dispatched to a destination outside the United Kingdom, you may be liable to pay local sales tax and/or import duties. You will be responsible for the payment of any customs or import duties levied against orders sent outside of the United Kingdom.

Mimi & Lula will charge for your orders in GBP Sterling. If you are purchasing outside of the United Kingdom, you may be liable to pay currency or transaction fees to your card provider. You will be responsible for any card payment fees levied by your card provider. Please check with your card provider for details before placing your order.

DISCLAIMER & LIMITATIONS OF LIABILITY

Mimi & Lula does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Mimi & Lula nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Mimi & Lula or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Mimi & Lula Limited and any other associated company of Mimi & Lula Limited as if references to Mimi & Lula included references to each such associated company.

While Mimi & Lula uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Mimi & Lula will not be responsible for any errors or omissions or for the results arising from the use of such information. While Mimi & Lula takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Mimi & Lula will not be responsible nor liable for your use of any other websites which you may access via links within this website. Mimi & Lula does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Mimi & Lula. The entire liability of Mimi & Lula under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Mimi & Lula will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Mimi & Lula may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Mimi & Lula.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Mimi & Lula Limited or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Mimi & Lula Limited; and

Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

LAW AND TERRITORY

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

OUR DETAILS

Business Address

Mimi & Lula Limited,
10 Lankaster Gardens
London 
N2 9AJ
United Kingdom

Company Registration Number 10576488.

Registered for VAT Number 261316332